How to contact the editorial team
Choosing an address
Use [email protected] for comments on articles and [email protected] for personal data questions. Both addresses belong to the editorial team. The website does not accept gaming deposits, so an email here does not create a payment request or change your gaming account balance.
| Subject | Address | What to provide |
|---|---|---|
| An error, clarification or comment on an article | [email protected] | Page URL, disputed passage and explanation |
| A question about personal data processing | [email protected] | The nature of the enquiry and relevant context without unnecessary sensitive information |
Send a comment on an article using the form below or the editorial email address. For personal data enquiries, email [email protected]. You do not need to log in or create a profile on the guide. If you need an answer about a gaming transaction, first see the information on PuliBet support .
Editorial contact form
Provide an email address for a reply and describe your question or comment. Do not send passwords, payment documents or full bank card numbers.
An article correction or an account enquiry
Reporting an incorrect term in an article and requesting a payout are different enquiries. You can tell the editorial team which passage of the guide needs correcting. It does not accept money into gaming balances or control users’ funds, so do not send it bank details for transferring winnings.
If a situation concerns both an article and your account, separate the two matters. In the editorial email, describe the disputed wording and the reason for your comment; address the specific transaction to the operator through its support service. This keeps the enquiry within the chosen recipient’s remit.
Preparing a comment
Identify the exact page, passage and reason you believe it is incorrect. This makes the issue clear without guesswork: which term you dispute, which section it belongs to and what the problem is. A general message saying “there is an error on the website” is not enough.
- Copy the URL of the page your comment concerns.
- Quote the short disputed passage or identify its heading.
- Explain exactly what needs correcting: an amount, term, action or the meaning of a statement.
- Send the message through the form or to the editorial email address, leaving out unnecessary personal data.
What helps make a comment clear
Separate the quotation from your explanation. If you dispute a number, give both the number and its purpose, such as a transaction minimum or processing period. A value taken out of context may refer to a different condition, so the link and passage matter more than a lengthy retelling of the whole page.
If you suggest clearer wording, explain which interpretation causes difficulty. You can describe the difference between two concepts that the text conflates or point out that a term applies only to a particular action. There is no need to disclose the full contents of your gaming account.
For comments on several passages, identify each separately: page, passage and reason. This helps the editorial team understand your message regardless of how you send it. There is no separate user account for feedback.
What not to send
Do not send passwords, payment documents or full bank card numbers. These details are not needed to identify an error in an article. If a URL, quotation and description explain the issue, use only those: the subject of your comment should be clear without access to your money or account.
Before sending, reread the email from the recipient’s perspective. Make sure the relevant passage is identifiable and the quotation contains no unnecessary personal information. Do not use an editorial enquiry to share a password or ask a staff member to access your gaming account on your behalf.
How correspondence is retained
The retention period depends on the email’s purpose and the event that starts the clock. For editorial correspondence, this is the closure of the conversation; for data enquiries, it is fulfilment of the request. Backups have their own period starting when they are created, so working emails and their copies do not necessarily disappear at the same time.
| Category and recipient | Purpose | Time limit | Starting point |
|---|---|---|---|
| Emails to [email protected] | Conversation about an editorial enquiry | 180 days | After the conversation closes |
| Emails to [email protected] | Handling a data request | 180 days | After the request is fulfilled |
| Editorial email backups | Backup storage of correspondence | 30 days | From backup creation |
Deleting an email from the working mailbox does not mean it is immediately deleted from a backup. This distinction matters when asking about a completed enquiry: the backup period is not a new active-conversation period, and not every category starts on the day an email is sent.
Full details about website data are in the privacy policy . The table’s periods apply to correspondence; they should not be applied to technical logs or language preferences. For a question about your own data, use the privacy address and describe the particular aspect of processing that concerns you.
Who is responsible for the content
Jeremy Gilbert is responsible for PuliBet Guide’s content. He has more than 8 years of experience in iGaming and Betting, working with payments, bonuses and sports rules. AI tools provide assistance; responsibility for published text remains with the author and is not transferred to a tool.
Possible affiliate remuneration is disclosed before the relevant link is followed. Payment for placement in articles is not provided for and must not affect scores. You can also send the editorial team a comment on commercial wording, identifying the exact passage and reason for contacting us.
The project is described on the About PuliBet Guide page, and the guide’s terms of use are in the terms section. This contact page helps you choose an address and prepare an email; correspondence does not replace the detailed rules in the relevant sections.
Frequently asked questions
Is there a form for contacting PuliBet Guide?
Yes. For comments on articles, use the form above or the editorial email address. For personal data enquiries, email the privacy address. You do not need to create an account on the guide.
Can the editorial team speed up a withdrawal?
The editorial team does not accept gaming deposits or manage your gaming account. For payouts, contact the operator’s support service. If the issue concerns wording in an article, separately send the editorial team its URL and the disputed passage.
Do I need to send documents to correct an article?
No. Provide the URL, passage and explanation. Do not send passwords, payment documents or full card numbers: these details are not needed to describe an inaccuracy.