Which limits can be set
The responsible gambling tools describe limits on session time, deposits, losses and bets. These restrictions serve different purposes: money deposited is not the same as money lost, and time spent in an account does not determine the financial result.
In my test, I, Jeremy Gilbert, set a weekly deposit limit of 1,500 TRY, a weekly loss limit of 750 TRY and a 45-minute session. These are the settings I chose for that account and restriction, not a recommended budget for anyone else.
| Type of limit | Value set | Scope |
|---|---|---|
| Deposits | 1500 TRY | Per week |
| Losses | 750 TRY | Per week |
| Session | 45 minutes | Session duration |
A betting limit is also among the stated tools, but no numerical value is assigned to it in this example. The operator describes staff training in responsible gambling; this is an organisational measure, not a guarantee that no participant will experience harm.
How the weekly deposit limit works
In my case, the week began on Monday at 00:00 UTC+03:00. After deposits of 500 and 750 TRY, 250 TRY remained from the 1,500 TRY limit. An attempt to deposit another 300 TRY was declined: the requested amount exceeded the remaining allowance by 50 TRY.
This example specifically tests the deposit restriction. It does not mean the account balance was 250 TRY, losses were 1,250 TRY or a bet of that size was permitted. Limits, balances and gaming results are calculated on different bases.
Reducing the limit took effect immediately. Increasing or removing it requires a seven-day wait; the new, higher limit is not available as soon as the request is submitted. In my request, the increase did not take effect before seven full days had passed.
| Action | Confirmed timing or period | Value |
|---|---|---|
| Reducing a limit | Immediately in the author’s test | The stricter limit applied without a wait |
| Increasing or removing a limit | After a seven-day wait | A request does not immediately expand access |
| Self-exclusion | Six months in the author’s test | A separate restriction on betting access and marketing messages |
Do not plan a new transaction based solely on a submitted increase request. First account for the limit currently in force. Do not bypass the waiting period with another account or someone else’s payment details: it is part of the restriction, not a cashier error.
How to request self-exclusion
I requested self-exclusion for six months through authenticated live support. The agent distinguished this request from ordinary account closure; once it was processed, betting access and advertising messages stopped. This is a specific completed case, not a promise that every enquiry will be processed within the same time.
- Contact support while authenticated in your account.
- Explicitly call the request self-exclusion so it is not treated as ordinary closure.
- State the requested period and clarify which restriction applies.
- Check confirmation that access and advertising messages have been restricted.
The described interface had no self-service self-exclusion button, so the route was through support. Do not invent a menu path or treat simply logging out as completed self-exclusion. Logging out ends a session but does not replace a separate request.
The operator support page helps distinguish its channels from editorial contacts. The stated live support operates around the clock. The general addresses [email protected] and [email protected] do not mean that any email sent immediately blocks gaming access.
How self-exclusion differs from account closure
Ordinary voluntary closure and self-exclusion are different actions. In a separate case, I closed an account with a zero balance and no open bet slips, then later requested reopening with contact verification. This route does not cancel self-exclusion.
Do not use the ordinary reopening example as a reason to expect an active self-exclusion to be lifted. Its purpose is to restrict access, so the original request’s wording and the confirmation received have practical importance.
A session-duration notification is not retrospective financial protection either. In my test, it did not refund lost bets or change settled rounds. A time limit helps restrict activity but does not recalculate results that have already occurred.
Age verification and other account procedures are covered separately in registration and verification . Information on licensing and safety does not replace personal restrictions or make interface availability permission to gamble in every situation.
How to stop advertising and find help
Opting out of marketing messages is described separately in the operator’s rules: an email with UNSUBSCRIBE in the subject provides for removal from the list within three days. The policy also allows a request through support. Confirm the route with the operator without sending account information to unrelated addresses.
Unsubscribing from advertising is not self-exclusion. If you need to restrict betting access, state that specifically. Conversely, a request to correct editorial text cannot close a gaming account: the editorial team and operator have different powers.
For information and support with gambling problems, there are GamCare , GambleAware and Gambling Therapy . Check contact options and assistance terms directly with your chosen service; a link does not promise the same language or service format for every reader.
PuliBet Guide does not accept gaming deposits or manage the operator’s accounts. For comments on this guide, use the editorial contacts ; arrange gaming account restrictions through the operator. Passwords, banking secrets and complete payment documents are not needed to correct text.
Return to other guide sections through the home page . If gambling no longer stays within your personal limits, a bonus, VIP invitation or tournament place should not be a reason to remove them.